This is representative template copy for the prototype, not legal advice or a binding contract. Replace with counsel-reviewed terms before launch.
1 · Acceptance of terms
By accessing or using Inkvo (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization, and "you" refers to that organization.
2 · The service
Inkvo ingests telemetry you send, detects anomalies, and produces incident narratives and notifications. We may update, improve, or modify features over time. We provide the Service on the plan you select, subject to the limits described at inkvo.dev/pricing.
3 · Accounts
You are responsible for safeguarding your account credentials and API keys, and for all activity under your account. Notify us promptly of any unauthorized use. You must be at least 18 and provide accurate registration information.
4 · Your data
You retain all rights to the telemetry and content you submit ("Customer Data"). You grant Inkvo a limited license to process Customer Data solely to provide and improve the Service for you, as described in our Privacy Policy and Data Processing Agreement. We do not sell Customer Data.
5 · Acceptable use
You agree not to:
- Use the Service to violate any law or third-party right;
- Attempt to gain unauthorized access to the Service or its infrastructure;
- Reverse engineer or resell the Service except as permitted by law;
- Send data you lack the right to send, or exceed your plan's rate and volume limits in a way that degrades the Service for others.
6 · Fees & billing
Paid plans are billed per monitored service, monthly or annually, in advance. Fees are non-refundable except as required by law. We may change pricing with 30 days' notice; changes take effect at your next renewal. Overages, if any, are billed per the plan terms.
7 · Intellectual property
The Service, including its software, models, and brand, is owned by Inkvo and protected by intellectual-property laws. These Terms grant you a non-exclusive, non-transferable right to use the Service; they do not transfer any ownership.
8 · Warranties & disclaimers
The Service is provided "as is." To the maximum extent permitted by law, Inkvo disclaims all implied warranties, including merchantability and fitness for a particular purpose. Inkvo's narratives and suggested actions are decision support, not a guarantee — you remain responsible for changes you make to your systems.
9 · Limitation of liability
To the maximum extent permitted by law, Inkvo's total liability arising out of or relating to these Terms will not exceed the amounts you paid us in the 12 months preceding the claim. Inkvo will not be liable for indirect, incidental, or consequential damages.
10 · Term & termination
These Terms apply while you use the Service. You may cancel at any time; access continues through the end of the paid period. We may suspend or terminate for material breach, with notice and a chance to cure where practical. On termination, we delete Customer Data per the schedule in our data-handling policy.
11 · Changes to these terms
We may update these Terms. Material changes will be announced via the Service or email at least 30 days before they take effect, and tracked on our changelog. Continued use after changes take effect constitutes acceptance.
12 · Contact
Questions about these Terms? Email legal@inkvo.dev or write to Inkvo, Inc., legal department.